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Your Environment-Friendly Cleaning Company of Choice

Reach out to us via phone or email to ask questions about the scope of our work.

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About Pacific Steam Carpet Cleaning

Our Team: Masters of Customer Satisfaction

Nick Smith – Operation Manager

Nick is the operations manager at Pacific Steam Carpet Cleaning. Starting in 2010, he has worked hard to build a reputation of integrity and quality that residents of Portland, Oregon can trust for their carpet and upholstery cleaning requirements. Nick appreciates the loyal customers whom he has had the opportunity to get to know.

Andrew Windsor – Assistant Manager/Technician

A native of the Pacific Northwest, Andrew enjoys working with customers to deliver top-notch services, and his name in our reviews on Google and Yelp are a testament to that fact. In his spare time, he likes watching movies, engaging in online streaming, and attending events such as TwitchCon. Andrew is also pursuing an engineering transfer degree at a local community college.

The Kind of Cleaning You Can Expect

We use a hot water extraction system recommended by all carpet manufacturers. This means using 230-degree water from a powerful truck mount vacuum to remove dirt from carpets and soiled high-traffic areas.

We also use an optional Rotovac 360i Rotary Jet Extractor with rotary vacuum heads to thoroughly clean carpets with hundreds of multi-directional cleaning passes. This is an excellent restorative cleaning process.

The typical cleaning method involves preconditioning the soiled surface with an alkaline (7 to 11 on the pH scale) agent. It is followed by light agitation with a grooming brush and appropriate dwell time.

Next, the surface is passed over several times with a cleaning tool (either manual or automatic) to remove the pre-conditioner with our free neutralizing rinse thoroughly. The surface is then dried completely to avoid saturation. This helps the carpets stay cleaner longer and extend the life of the carpet fibers.

If you are unsatisfied with our cleaning solutions, please contact us within 14 days of the service to fix the situation.


Our mission is to provide each and every customer the best outstanding experience they’ve ever had while also giving them the absolute healthiest home carpet and upholstery cleaning they’ve ever had. 

At Pacific Steam Carpet Cleaning in Portland, Oregon, we believe that a home isn't spotless until its carpets are. As an environmentally conscious establishment, we aim to provide unparalleled upholstery and carpet cleaning solutions. We also want to ensure that our clients can maximize the value of their carpet investment.

Each member of our team carries out our commitment to quality. We're comprised of IICRC-certified carpet cleaners, carpet dyeing experts, and upholstery cleaning technicians.

Your cleaning needs are of the utmost importance, and we are dedicated to addressing them promptly and professionally. From spilled soda and wine to pet stains and unpleasant odors, we have the skills and experience to eliminate them all. Because of that, we cater to a long list of repeat clients as well as referrals.

We understand that you would like to work with a local carpet cleaning company near you. You're not looking for a carpet cleaning subcontractor or a nationally owned chain with customer service representatives who can't answer your questions. That's why we make sure to attend to your inquiries as soon as possible personally.

Our Mission Statement

We have made it our goal to inspire and nurture the eco-friendly spirit that Portland is known for.

Our Service

As an IICRC-certified company, we see that our carpet cleaning technicians are highly trained professionals who always arrive on time. We give special attention to the details of your project, leaving your property with dirt-free and safe floors and carpets. Besides, we treat you the way we want to be treated, go the extra mile to meet your satisfaction and find ways to continue improving our work.

Our Clients

We are all about fostering a strong relationship with our clientele and promoting healthy living. In this way, we seek to improve our entire community one client at a time.

Our Locations

When our clients need superior carpet cleaning services, we are there for them right away. We keep up with your pace no matter how quickly or slowly you want us to work. To widen our reach, we will continue to expand our locations in Portland.

Our Community

We focus on being responsible neighbors to every person we serve. Pacific Steam Carpet Cleaning is not a big corporation run by out-of-area executives – we are locals, born, and educated in Oregon. We are a force for positive action, bringing together our partners, clients, and the community every day.

Now, we see that our obligation to and potential for positivity in our community is even greater. Numerous individuals in Portland have come to rely on us to set the new standard of eco-living. 

Check Out Our Special Offers

Professional Carpet Cleaning - Pacific Steam

Clean Carpets after a deep rinse and extraction.

The Service you Expect!

  • A TOP-NOTCH CARPET CLEANING COMPANY. Pacific Steam utilizes advanced carpet cleaning equipment, solutions, and methods to provide a deeper clean resulting in a difference you can see. We are family-owned, locally operated, and focus on providing quality cleaning services at an affordable price. Our goal is to leave your carpets and upholstery looking clean and you completely satisfied. We purpose to not only leave you with clean, healthy sanitized carpets but to give you our outstanding customer service experience. 
  • We use the industry's most advanced truck-mounted carpet cleaning systems and supplies. We leave behind no harmful chemicals or sticky residue. Our company's honorable reputation is well known because we always strive to go beyond professional cleaning. IICRC Certified means we follow strict guidelines to provide the best quality job possible, every time. Pacific Steam Carpet Cleaning offers a range of carpet cleaning services, including commercial carpet cleaning, grout cleaning, upholstery cleaning, and even stain removal. We guarantee satisfaction!


  • 3 Areas & Hallway Plus Stain-Resistant Coating for $229.00 Limited-Time; Reg. Priced at $312.00 Up to 425 SQFT
  • Ask about our 33% off Carpet Protectant Treatment; it Protects Against Soil, Stains, and Spills and Aids in Preserving the Life of Your Carpet

Book Online Today!– Click Here to Schedule Your Appointment Online!

Pacific Steam is IIRC Certified

The Carpet Cleaning Technician (CCT) certification is designed to teach the art and science of carpet cleaning to professional service providers and others in related industries. Emphasis is placed on practical application, identifying fiber, yarn, and carpet constructions, style types, and finishes, soiling conditions, cleaning science and methodology, and other issues and concerns faced by individuals who maintain and clean installed broadloom carpet. Upon completing the certification and additional on-the-job training, our technicians are adequately prepared to perform carpet cleaning techniques and procedures, including pre-inspection, fabric identification, basic cleaning chemicals and equipment, and proper cleaning techniques and procedures with a residential and light commercial emphasis.