Your Environment-Friendly Cleaning Company of Choice

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About Pacific Steam Carpet Cleaning

Our Team: Masters of Customer Satisfaction

Nick Smith – General Manager

Nick is the owner and manager of Pacific Steam Carpet Cleaning. Taking over the company in 2010, he has worked hard to build a reputation of integrity and quality that residents of Portland, Oregon can trust for their carpet and upholstery cleaning requirements. Nick appreciates the loyal customers whom he has had the opportunity to get to know.

Andrew Windsor – Assistant Manager

A native of the Pacific Northwest, Andrew enjoys working with customers to deliver top-notch services, and his name in our reviews on Google and Yelp are a testament to that fact. In his spare time, he likes watching movies, engaging in online streaming, and attending events such as TwitchCon. Andrew is also pursuing an engineering transfer degree at a local community college.

WHO ARE WE:

Our mission is to provide each and every customer the best outstanding experience they’ve ever had while also giving them the absolute healthiest home carpet and upholstery cleaning they’ve ever had. 

We at Pacific Steam Carpet Cleaning in Portland, Oregon believe that a home isn’t truly clean until its carpets are. As an environmentally conscious establishment, we aim to provide unparalleled upholstery and carpet cleaning solutions. We also want to ensure that our clients can maximize the value of their carpet investment.


Our commitment to quality is carried out by each member of our team. We are comprised of IICRC-certified carpet cleaners, carpet dyeing experts, and upholstery cleaning technicians.


Your needs are of the utmost importance, and we are dedicated to addressing them in a prompt and professional manner. From spilled soda and wine to pet stains and unpleasant odors, we have the skills and experience to eliminate them all. Because of that, we cater to a long list of repeat clients as well as referrals.


We understand that you want to work with a local carpet cleaning company near you. You’re not looking for a carpet cleaning subcontractor or a nationally owned chain with customer service representatives who can’t answer your questions. That’s why we make sure to personally attend to your inquiries as soon as possible.

The Kind of Cleaning You Can Expect

We use a hot water extraction system recommended by all carpet manufacturers. This means using 230-degree water that is extracted by a powerful truck mount vacuum to remove dirt from carpets and soiled, high-traffic areas.


We also use an optional Rotovac 360i Rotary Jet Extractor with rotary vacuum heads to thoroughly clean carpets with hundreds of multi-directional cleaning passes. This is an excellent restorative cleaning process.


The typical cleaning method involves a preconditioning of the soiled surface with an alkaline (from 7 to 11 on the pH scale) agent. It is followed by light agitation with a grooming brush and appropriate dwell time.


Next, the surface is passed over several times with a cleaning tool (either manual or automatic) to thoroughly remove the pre-conditioner with our free neutralizing rinse. This helps the carpets stay cleaner longer and extend the life. The surface is then dried completely to avoid saturation.


If you are not satisfied with any of our cleaning solutions, get in touch with us within 14 days from the service so we can amend the situation.

Our Mission Statement

We have made it our goal to inspire and nurture the eco-friendly spirit that Portland is known for.

Our Service

As an IICRC-certified company, we see to it that our carpet cleaning technicians are highly trained professionals who always arrive on time. We give special attention to the details of your project, leaving your property with dirt-free and safe floors and carpets. In addition, we treat you the way we want to be treated, go the extra mile to meet your satisfaction, and find ways to continue improving our work.

Our Clients

We are all about fostering a strong relationship with our clientele and promoting green living. In this way, we seek to improve our entire community one client at a time.

Our Locations

When our clients need superior carpet cleaning services, we are there for them right away. We keep up with your pace no matter how quickly or slowly you want us to work. To widen our reach, we will continue to expand our locations in Portland.

Our Community

We focus on being responsible neighbors to every person we serve. Pacific Steam Carpet Cleaning is not a big corporation run by out-of-area executives – we are locals, born and educated in Oregon. We are a force for positive action, bringing together our partners, clients, and the community every day.


Now, we see that our obligation to and potential for positivity in our community is even greater. Numerous individuals in Portland have come to rely on us to set the new standard of eco-living. 

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