Carpet Warranty Information

Carpet Warranty Information

As you may know, most carpet manufacturers require regular, professional carpet cleaning with a hot water extraction process in order to validate your carpet's warranty. Here are several links to find out more about your carpet manufacturers professional cleaning warranty requirements.

Mohawk's Cleaning Recommendations:


Even with regular vacuuming, soil particles and oily dirt will cling to carpet fibers. Foot traffic drives these particles and dirt deep into the carpet. Mohawk recommends professional hot water extractions every 12 to 18 months using cleaning products, equipment or systems that carry the Carpet and Rug Institute Seal of Approval.


Shaws choice: Hot water extraction


Research indicates that the hot water extraction system provides the best capability for cleaning. This system is commonly referred to as "steam cleaning," although no steam is actually generated. The process consists of applying a cleaning agent into the carpet pile and using water in the extractor to recover the used solution and soil. This can be done from a truck-mounted unit outside the home with only the hose and wand brought inside or by a portable system brought into the home.


Beaulieu Deep Restorative Cleaning Requirements:


Carpet is a very effective filter for trapping soils, dander and other contaminants. Many of these soils may not always be noticeable, building-up over time. Some of these soils are gritty and are capable of grinding and dulling carpet fibers. Other insoluble soils, such as volatilized cooking oils, grease, tar and other oils are strong soil-attractors that are not initially apparent until soil-build-up occurs, often making them more difficult to clean. Your warranty requires that your carpet be professionally cleaned by hot-water extraction every twelve (12) to twenty four (24) months. However, we recommend that you keep close watch on your carpets maintenance needs and adjust your deep restorative cleaning requirements accordingly. Don't wait to have your carpet professionally cleaned if it begins to appear soiled before the required cleaning cycle. When carpet is maintained before it becomes unsightly it is easier to clean and maintain.


Martha Stewart Living


Professional steam cleaning works best on wall-to-wall carpeting and may be required by the warranty....

Our Company

We at Pacific Steam Carpet Cleaning in Portland, Oregon believe that a home isn’t truly clean until its carpets are. As an environmentally conscious establishment, we aim to provide unparalleled upholstery and carpet cleaning solutions. We also want to ensure that our clients can maximize the value of their carpet investment.


Our commitment to quality is carried out by each member of our team. We are comprised of IICRC-certified carpet cleaners, carpet dyeing experts, and upholstery cleaning technicians.


Your needs are of the utmost importance, and we are dedicated to addressing them in a prompt and professional manner. From spilled soda and wine to pet stains and unpleasant odors, we have the skills and experience to eliminate them all. Because of that, we cater to a long list of repeat clients as well as referrals.


We understand that you want to work with a local carpet cleaning company near you. You’re not looking for a carpet cleaning subcontractor or a nationally owned chain with customer service representatives who can’t answer your questions. That’s why we make sure to personally attend to your inquiries as soon as possible.