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Last updated: December 4, 2021
Thank you for choosing to be a part of our community at Pacific Steam Carpet Cleaning. We are
committed to protecting your personal information and your right to privacy. If you have any
questions or concerns about this privacy statement or our practices in regards to your personal
information, please contact us at [email protected].
When you visit our website https://pacificsteamcarpetcleaning.com/, and more generally, use
any of our services, we appreciate that you are trusting us with your personal information. We
take privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way
possible what information we collect, how we use it, and what rights you have in relation to it. We
hope you take some time to read through it carefully, as it is important. If there are any terms in
this privacy notice that you do not agree with, please discontinue the use of our services
This privacy notice applies to all information collected through our services, which as described
above includes our website, as well as any related services, sales, marketing, or events.
Please read this privacy notice carefully as it will help you understand what we do with the
information that we collect.
TABLE OF CONTENTS
1. What information do we collect?
2. How do we use your information?
3. Will your information be shared with anyone?
5. How long do we keep your information?
6. What are your privacy rights?
7. Controls for do-not-track features
8. Do California residents have specific privacy rights?
9. Do we make updates to this notice?
10. How can you contact us about this notice?
11. How can you review, update, or delete the data we collect from you?
1. WHAT INFORMATION DO WE COLLECT?
The personal information you disclose to us.
In short: We collect the personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest
in abstaining information about us or our products and services, when you participate in
activities on the website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and
the website, the choices you make, and the products and features you use. The personal
information we collect may include the following:
Personal information provided by you. We collect email addresses; phone numbers; names; and
other similar information.
All personal information that you provide to us must be true, complete and accurate, and you must
notify us of any changes to such personal information.
All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In short: Some information -- such as your internet protocol (IP) address and/or browser and
device characteristics - is collected automatically when you visit our website.
We automatically collect certain information when you visit, use, or navigate our website. This
the information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser, and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Website, and other technical information.
This information is primarily needed to m maintain the security and operation of our website,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
● Log and Usage Data: Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect when you access or use our
website and which we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type and settings and
information about your activity on the website (such as the date/time stamps associated
with your usage, pages, and files viewed, searches, and other actions you take such as
which features you use), device event information (such as system activity, error reports
(sometimes called ‘crash dumps’) and hardware settings).
● Device Data: We collect device data such as information about your computer, phone,
tablet, or other devices you used to access the website. Depending on the device used,
this device data may include information such as your IP address (or proxy server),
device and application identification numbers, location, browser type, hardware model
Internet service provider and/or mobile carrier, operating system, and system
2. HOW DO WE USE YOUR INFORMATION?
In short: We process your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our website for a variety of business purposes
described below. We process your personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a contract with you, with your
consent, and/or for compliance with our legal obligations. We indicate the specific processing
grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
● To send you marketing and promotional communications. We and/or our third-party
marketing partners may use the personal information you send to us for our marketing
purposes if this is in accordance with your marketing preferences. For example, when
expressing an interest in abstaining information about us or our website, subscribing to
marketing, or otherwise contacting us, we will collect personal information from you.
You can opt out of our marketing emails at any time.
● Deliver targeted advertising to you. We may use your information to develop and display
personalized content and advertising (and work with third parties who do so) tailored to
your interests and/or location and to measure its effectiveness.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In short: We only share information with your consent, to comply with laws, to provide you with
services, to protect your rights, or to fulfill business obligations.
We may process or share the data that we hold based on the following legal basis:
● Consent: We may process your data if you have given us specific consent to use your
personal information for a specific purpose.
● Legitimate Interests: We may process your data when it is reasonably necessary to
achieve our legitimate business interests.
● Performance of Contract: Where we have entered into a contract with you, we may
process your personal information to fulfill the terms of our contract.
● Legal Obligations: We may disclose your information where we are legally required to do
so in order to comply with applicable law, governmental requests, a judicial proceeding,
the court order, or legal processes, such as in response to a court order or a subpoena
(including in response to public authorities to meet national security or law enforcement
● Vital Interests: We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to the safety of any person and
illegal activities, or as evidence in litigation in which are involved.
More specifically, we may need to process your data or share your personal information in the
● Business Transfers: We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company.
● Business Partners: We may share your information with our business partners to offer
you certain products, services, or promotions.
or store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice unless a longer retention period is required or permitted by law (such
as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep
your personal information for longer than 6 months.
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize such information, or, if this is not possible, (for example, because
your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
6. WHAT ARE YOUR PRIVACY RIGHTS?
In short: You may review, change, or terminate your account at any time.
If you are a resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to your local data
protection supervisory authority. http://ec.europa.eu/justice/data-
If you are a resident in Switzerland the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html
7. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-
Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage, no
uniform technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.
8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In short: Yes, if you are a resident of California, you are granted specific rights regarding access
to your personal information.
California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your request in writing
to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the
website, you have the right to request the removal of unwanted data that you publicly post on the
website. To request the removal of such data, please contact us using the contact information
provided below, and include the email address associated with your account and a statement
that you reside in California. We will make sure the data is not publicly displayed on the site,
but please be aware that the data may not be completely or comprehensively removed from all
our systems (e.g. backups, etc.).
9. DO WE MAKE UPDATES TO THIS NOTICE?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by
an updated “Revised” date and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting your information.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this notice, you may email us at
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it in some
circumstances. To request to review, update, or delete your personal information, please
contact us at https://pacificsteamcarpetcleaning.com/contact. We will respond to your request
within 30 days.